Ever since I wrote a blog on Instagram’s AI Chats/Characters, many have reached out complaining about Instagram AI Chats not showing on their account. Since there were many cases, I did some research and was able to find out both the underlying causes and the solutions for the problem!
When Instagram AI Characters are not showing, it’s usually because you are running an outdated app version, the app data is corrupted, or the feature has not yet been rolled out in your region.
Table of Contents
What can I do when Instagram AI Chats is not showing?
1. Some basic checks
Try these checks first:
- Sign out and then log back in to Instagram
- Update Instagram
- Reboot the device
- Check if others in your region have AI chats on Instagram, because it’s likely that the feature is not yet rolled out in your country.
If you still find Instagram AI Chats not showing, move to the solutions listed next.
2. Clear app cache
On Android
Open Settings > go to Apps > select Instagram from the list > choose Storage > tap on Clear cache and Clear data > confirm the change > relaunch Instagram and check for improvements.
On iOS
Open Settings > go to General > select iPhone Storage > choose Instagram from the list > tap on Delete App > confirm the change.
So far, iPhones don’t let you clear the app cache separately. So, are forced to delete the app and reinstall it!
Clearing the app data/cache also helps when you face the “Instagram closed because this app has a bug” error.
3. Reinstall Instagram
On Android
Open Settings > go to Apps > select Instagram from the list > tap on Uninstall > confirm the change > reboot the device > reinstall Instagram from Google Play Store.
On iOS
Open Settings > go to General > select iPhone Storage > choose Instagram from the list > tap on Delete App > confirm the change > reinstall Instagram from Apple App Store.
If a misconfiguration in the installed version is behind Instagram AI Chats not showing or not working, reinstalling the app will do the trick!
4. Use a VPN
In case no one in your region so far has access to AI Chats or Characters on Instagram, consider getting a free VPN solution. I have been using the free version of VPN – Super Unlimited Proxy for years on an iPhone without any issues. Although, with a free version, you get limited servers.
So, set up a VPN, choose an optimal server, then launch Instagram, and verify whether you have access to AI Chats!
5. Contact Instagram support
If nothing has worked so far, the last option is to contact support via the Instagram Help Center. In such situations, the support team is better equipped to identify the underlying cause and share a resolution.
You should by now have AI Chats and Characters on Instagram on both Android and iPhone. Try the existing ones or create an AI character that aligns with your personality. Once you are done exploring the latest addition to Instagram, share your review with our readers in the comments section.
Before you leave, find out what to do when Instagram automatically suspends your account upon sign-up!
With over five years of experience in the tech industry, Kazim excels at simplifying complex topics, making them accessible to tech enthusiasts and general readers alike. He has contributed to several renowned publications worldwide, including WindowsReport and Allthings.how, bringing insightful coverage of key developments in the field.
When he’s not writing, you’ll find Kazim planning weekend getaways or diving into tech verticals beyond his expertise.
